

We post the 10 most recent comments here automatically and in real-time. When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. If the issue still isn’t resolved, you might need to reset the SMC using the steps below. Press the power button again to turn on your Mac.Remove and re-insert the battery if it’s removable.Choose Apple menu > Shut Down and wait for your Mac to shut down.Unplug the power adapter from your Mac and the electrical outlet for several seconds, then plug it back in.If you’re using a Mac notebook that’s having power or battery issues, follow these steps: Shut down your Mac by choosing Apple menu > Shut Down, then press the power button again to turn on your Mac.


Try each of these steps in this order before you reset the SMC.

The display backlight doesn’t respond correctly to ambient light changes.Your Mac sleeps or shuts down unexpectedly and you can’t turn it back on.Your Mac notebook doesn’t respond properly when you close or open the lid.Your Mac doesn’t respond when you press the power button.Battery indicator lights, if present, behave incorrectly on Mac notebooks with a non-removable battery.The status indicator light, if present, behaves incorrectly.The keyboard backlight behaves incorrectly.Your computer’s fans run at high speed, even though it isn’t under heavy usage and is properly ventilated.
